What is Ledger.com/start?

Ledger.com/start is the official onboarding portal for all Ledger® hardware wallet users. This dedicated webpage provides a comprehensive, step-by-step guide to setting up your new Ledger® device, whether you've purchased a Ledger Nano S Plus, Nano X, or Stax.

The portal walks you through the entire process: from unboxing your device to installing the Ledger Live wallet application, initializing your hardware wallet, and making your first secure transaction. It's designed to ensure even cryptocurrency beginners can safely set up their Ledger® device.

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Unboxing Guide

Verify authenticity and components of your new Ledger® device

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Setup Wizard

Step-by-step initialization for your specific Ledger® model

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Software Installation

Guide to installing Ledger Live on your preferred platform

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Security Configuration

Set up PIN, recovery phrase, and security best practices

Complete Setup Process

Step 1: Access Ledger.com/start

Navigate to the official setup page using any web browser. The site will automatically detect your device type or allow you to select your specific Ledger® model for tailored instructions.

Step 2: Download Ledger Live

The Ledger Live download is available for desktop and mobile platforms. Choose the version that matches your operating system:

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Ledger Live Desktop
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Ledger Live App

Ledger Live Desktop offers the full feature set, while the mobile Ledger Live App provides convenient access on the go. Both synchronize with your hardware wallet for comprehensive portfolio management.

Step 3: Initialize Your Device

Follow the on-screen instructions to:

  1. Set a secure PIN code (never use obvious combinations)
  2. Generate your 24-word recovery phrase
  3. Safely store your recovery phrase offline
  4. Confirm your recovery phrase accuracy

Step 4: Ledger Live Login & Setup

After installation, open Ledger Live and complete the Ledger Live login process:

  1. Connect your Ledger® device via USB or Bluetooth
  2. Follow the pairing instructions
  3. Install necessary cryptocurrency applications
  4. Add accounts for each cryptocurrency you own

Security Critical: Never share your 24-word recovery phrase with anyone. Ledger® will never ask for this phrase. Only enter it directly on your physical Ledger® device when prompted during recovery.

Why Use Ledger Live?

Ledger Live is the official companion application for Ledger® hardware wallets, offering a secure interface for managing your cryptocurrency portfolio:

Tip: Always download Ledger Live directly from the official Ledger.com website or authorized app stores to avoid counterfeit software that could compromise your security.

Frequently Asked Questions

Can I use my Ledger® device without Ledger Live?

While Ledger Live is the recommended interface, some third-party wallets like MetaMask (with Ledger Connect) can interact with your Ledger® device. However, for full functionality and security, Ledger Live is specifically designed for optimal performance with Ledger® hardware wallets.

What should I do if I lose access to Ledger Live?

Your cryptocurrencies are stored on the blockchain, not in Ledger Live. The application is just an interface. As long as you have your Ledger® device and recovery phrase, you can reinstall Ledger Live on any computer or use compatible third-party wallets to access your funds.

Is there a difference between Ledger Live Desktop and Mobile?

Both versions provide core functionality, but Ledger Live Desktop offers more advanced features like full portfolio analytics, exchange services, and staking management. The mobile app focuses on essential functions for on-the-go access, with Bluetooth connectivity for Ledger Nano X and Stax models.

How often should I update Ledger Live?

Regular updates are crucial for security and functionality. Ledger Live typically notifies you when updates are available. It's recommended to install updates promptly, as they often include important security patches, new cryptocurrency support, and feature enhancements.

Can I use the same Ledger Live account on multiple computers?

Yes, you can install Ledger Live on multiple devices. Your accounts are derived from your Ledger® device, not stored in the application. When you add your Ledger® device to a new Ledger Live installation, it will synchronize your accounts while keeping your private keys secure on the hardware wallet.

What happens if my Ledger® device is lost or stolen?

Your funds remain safe as long as you have your 24-word recovery phrase. Simply purchase a new Ledger® device (or any BIP39-compatible wallet), restore using your recovery phrase, and you'll regain access to all your accounts. The thief cannot access your funds without your PIN.